Congratulations and thank you for your purchase. We want your AIPTEK user experience to be perfect. To help you getting the most enjoxment from your AIPTEK product, we have a team ready to answer your questions. Remember, no question is too big or too small. Please give us a call before returning to your point of purchase.
Important: Please do not just ship your product back to us. Please contact our team before. In case of a defect you'll get an RMA-No to send the parcel in.
To answer your support request as soon and as good as possible we need some information:
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Your contact data (name, telephone number, e-mail-address, country)
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Dealer & Purchase Date
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AIPTEK model name and serial number (inside battery compartment or on cam bottom)
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Ooperating system (Windows 7, VISTA, XP, MAC)
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A detailed description of your problem or question
Our Hotlines are available Monday - Friday 9:00 - 17:30:
| Country | Phone | ||
| AT | Austria | This email address is being protected from spambots. You need JavaScript enabled to view it. | +43 (0) 720 880 335 |
| DE | Germany | This email address is being protected from spambots. You need JavaScript enabled to view it. | +49 (0) 215 492 355 50 |
| ES | Spain | This email address is being protected from spambots. You need JavaScript enabled to view it. | +34 (0) 911 875 646 |
| FR | France | This email address is being protected from spambots. You need JavaScript enabled to view it. | +33 (0) 811 850 162 |
| IT | Italy | This email address is being protected from spambots. You need JavaScript enabled to view it. | +39 (0) 199 241 421 |
| PL | Poland | This email address is being protected from spambots. You need JavaScript enabled to view it. | +48 (0) 223 988 181 |
| SV | Sweden | This email address is being protected from spambots. You need JavaScript enabled to view it. | +46 (0) 852 500 815 |
| UK | Great Britain (Ireland, Scotland, Wales) | This email address is being protected from spambots. You need JavaScript enabled to view it. | +44 (0) 203 051 640 8 |
| Other | other european countries | This email address is being protected from spambots. You need JavaScript enabled to view it. | +49 (0) 215 492 355 50 |
