Global Warranty


Many thanks for purchasing an AIPTEK product!

Aiptek warrants its products to be free from defective material or faulty workmanship for 12 months period from the time of delivery. Within the warranty period we will repair all material or manufacturer defects free of charge. Please always contact us at first before returning your product (see contact information below).

In the unlikely event that a defect is confirmed, we will provide you an RMA number, which authorize you to return the product to us. Please send the safely-packed, postpaid product together with a description of failure and the proof of purchase to your nearest Aiptek subsidiary. The RMA number has to be clearly visible on the outside of the parcel. Please note that unpaid parcels and parcels without RMA number will be rejected.

This Warranty complements any national/regional law obligations of resellers or national distributors and does not affect your statutory rights as a consumer. If any warranty from Aiptek’s authorized Distributor/Reseller is longer than this Warranty, the authorised Distributor/Reseller is responsible for the extended warranty.



1. This Warranty is voided without the retailer’s seal or proof of purchase

2. This Warranty applies to defects resulted from production process or normal use of the product within one year, but excluding defects caused through any of the following:

  • Defects caused by faulty use of the user, natural disasters (fire, flood, earthquake, etc.), or inexorable force (water leaking, vermin infestation, lightning strike, etc.)
  • Unauthorized disassembly modification, or attempt of repair of the product or accessories.
  • Use of accessories (battery, adapter, etc.) not specified by the manufacturer.

3. This Warranty is voided in the event of unauthorized modifications of attached warranty card or proof of purchase.


Contact Aiptek:

Aiptek International GmbH

Halskestr. 29, 47877 Willich, Germany

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Driver download: